Why the Best Real Estate Marketing Starts Before the Listing Goes Live

September 28, 2026

The most valuable marketing decisions are often made before buyers ever see the home

About This Series

This is the first article in The Lanham AI Listing Advantage™, a 10-part educational series examining how artificial intelligence is changing each stage of the home-selling process—from preparation and pricing to buyer discovery, offer evaluation and closing. The purpose is not to promote technology for its own sake, but to help sellers and real estate professionals understand where AI can improve decisions—and where experience and human judgment remain essential.

A homeowner recently sat across from me at the kitchen table and asked a question I have heard many times during my 22 years in real estate:

“When do you begin marketing the house?”

Most sellers expect me to say that marketing begins when the photographer arrives, when the home is entered into the Multiple Listing Service or when the sign goes into the yard.

I looked around the room and said, “We already have.”

Real estate marketing should begin before a home is photographed or entered into the MLS. It begins with pricing research, competitive analysis, buyer identification, property positioning and a carefully planned launch strategy.

The moment I begin studying the home, the neighborhood, the competition and the likely buyer, the marketing process has started. By the time a listing appears online, many of the decisions that will determine whether it receives immediate attention or fades into the background should already have been made.

Too many agents treat the MLS entry as the starting gun. I see it differently. The day a home goes live should be the result of a strategy, not the beginning of one.

When Should Marketing a Home Begin?

Marketing should begin as soon as the agent starts evaluating the property and the market around it.

Before the home reaches buyers, the agent should already understand how it compares with competing listings, which features are most likely to create interest, what objections may arise and which buyers are most likely to respond.

For a Fort Lauderdale listing agent, effective real estate marketing begins with understanding not only the property, but also the neighborhood, the buyer and the alternatives that buyer will see online. That early preparation is especially important because buyers are doing more of their homework before they ever contact an agent.

Today’s buyers begin their homework earlier. They study neighborhoods, price histories, photographs, videos and ownership costs before scheduling a showing—and some use artificial intelligence to organize what they find.

By the time a buyer walks through the front door, the home may already have survived a first round of comparison. That makes the work completed before launch more important than ever.

A Listing Launch Is Opening Night

I often compare a new listing to the opening night of a Broadway production.

The audience sees the curtain rise, the lights come on and the performers walk onto the stage. What the audience does not see are the rehearsals, rewrites, lighting tests and last-minute corrections that happened before anyone bought a ticket.

Opening night is not the time to discover that the lighting is wrong, the script is weak and nobody understands the audience. Yet that is exactly how too many homes are introduced to the market.

The photographs are ordered at the last minute. The description is written in a hurry. The price is chosen because the seller “wants to try it.” A video may or may not be added later. The home goes live, and only then does everyone begin wondering why the response is not stronger.

By that point, the market has already begun forming an opinion.

A listing’s first days matter because that is when the property is new, when agents notice it and when motivated buyers are most likely to pay attention.

You can improve the photographs later. You can rewrite the description. You can reduce the price.

What you cannot do is make the home new again.

What Should Be Decided Before a Home Goes Live?

Before a property enters the market, I want clear answers to several questions.

Who is most likely to buy this home? Which features deserve the most attention? What concerns might cause a buyer to hesitate? Does the price make sense beside the homes buyers will see immediately before and after this one? What story does the home tell, and are we telling it clearly?

A waterfront home in Fort Lauderdale should not be marketed the same way as a condominium near Las Olas. A mid-century modern home in Oakland Park requires a different approach from a family home in Coral Ridge Isles, a residence near Wilton Manors or an investment property in Pompano Beach.

That may sound obvious, but much of real estate marketing is still remarkably generic.

The same phrases appear again and again: “won’t last,” “must see,” “move-in ready” and, of course, “location, location, location.” Those words fill space. They do not explain why one home deserves attention over another.

I have watched good homes struggle because everyone assumed the property would sell itself.

Homes do not sell themselves. They are priced, positioned, presented and negotiated into a successful sale.

What Healthcare Taught Me About Preparation

Before entering real estate, I spent more than two decades in healthcare leadership. Healthcare and real estate are very different businesses, but they share one important principle: preparation affects outcomes.

In healthcare, you gather information, study the evidence, anticipate problems and develop a plan before taking action. You do not wait for the complication and then congratulate yourself for reacting quickly.

Real estate deserves the same discipline.

Before I recommend a strategy, I want to understand the property records, recent comparable sales, current competition, neighborhood trends, buyer behavior and the seller’s priorities. I also want to walk through the home and notice the things that do not appear in a spreadsheet.

Data may tell me the square footage. It may not tell me how the morning light fills the living room, whether the backyard feels private or why the floor plan works especially well for entertaining.

Numbers tell us what has happened. Judgment helps determine what to do next.

How Does Artificial Intelligence Improve Real Estate Marketing?

Artificial intelligence can improve real estate marketing by helping an experienced agent organize information, compare competing listings, identify buyer-search patterns and test a property’s positioning before it reaches the market.

AI has become an important part of my research and marketing process, but I do not view it as a substitute for experience. I view it as a tool that helps me use experience more effectively.

It can identify patterns in buyer searches, suggest questions that deserve closer examination and test different ways of describing a property. It can also help determine whether the language answers the questions buyers are already asking.

For example, buyers may search for a “mid-century modern home in Oakland Park,” a “Fort Lauderdale home with a private pool,” a “waterfront home near Wilton Manors” or a “South Florida home with boating access.”

Those phrases may describe properties in the same general area, but they do not necessarily describe the same buyer. The language used to present a home should match the reasons a buyer would value it.

AI does not hand an agent a magic marketing plan, but it can help an experienced agent ask better questions earlier, recognize patterns and test assumptions before the property reaches the market.

I still have to decide which information matters, what the technology may be missing and whether its conclusions make sense in the real world.

AI can make a capable agent more capable. It cannot rescue weak judgment, poor preparation or a bad strategy.

The central lesson is simple: AI is most valuable before a listing launches, when it can help an experienced agent study the competition, identify buyer questions and refine how the property will be positioned.

A Real Example from Oakland Park

A good example was a mid-century modern home I represented at 3400 NE 15th Avenue in Oakland Park.

Before the home reached the market, we considered how buyers would experience it online and in person. We studied the architecture, the setting, the likely audience and the visual elements most likely to create a strong response.

The objective was not simply to announce that the home was for sale; plenty of listings accomplish that. The objective was to explain why the home was special and make that difference immediately visible.

Short-form video can also play an important role before a listing goes live. A series of brief, carefully planned videos can introduce the neighborhood, highlight selected features and gradually build curiosity without revealing the entire property at once. For this Oakland Park listing, we released seven teaser videos before the launch. That effort was only one part of the overall strategy, and no single marketing tactic guarantees a sale, but it helped the property begin attracting attention before buyers could schedule their first showing.

The property generated approximately 26,000 online views, went under contract in nine days and sold for $1.65 million.

I do not mention that result to suggest every home will attract 26,000 views or sell in nine days. Every property, price range and market condition is different.

I mention it because the result did not begin when I pushed the button to activate the listing. It began with the decisions made before the public ever saw it.

That is the part of marketing sellers rarely see. They see the photographs, the video and the listing online. They may not see the hours spent studying competing homes, refining the positioning, anticipating objections and deciding which features should lead the story.

When the preparation is done properly, the launch may look effortless. It rarely is.

Gary’s Take

For years, sellers were told that marketing began when the sign went into the yard.

Today, by the time the sign is installed, buyers may already have researched the home, studied the neighborhood and decided whether the property belongs on their list.

A home therefore needs more than exposure. It needs a clear and compelling reason to be noticed.

The price must make sense. The presentation must be strong. The property’s best features must be easy to recognize. The photography, video, description and digital information should all support the same story.

By the time a home officially enters the market, the agent should not be asking, “What should we do now?”

The strategy should already be in place.

Sellers considering a move should ask every prospective listing agent a simple question:

What work will you complete before my home becomes visible to buyers?

The answer may reveal whether the agent has a true launch strategy or merely a plan to place the home online and see what happens.

That is the first AI listing advantage: making better decisions before the market gets its first look.

In Article Two, “Your Home’s First Showing Now Happens Online,” we will look at how buyers evaluate photographs, videos, descriptions and property information before deciding whether to visit—and why a home’s digital presentation must prepare the buyer for the experience at the front door.

By Gary Lanham • May 1, 2023
By Gary Lanham | Contributing Columnist The past several years have been interesting times for the Fort Lauderdale home sales market. As we’ve explored together in this column, the boom times of too many buyers chasing too few homes, and then, how rising interest and mortgage rates cooled what had been one of Florida’s hottest
By Gary Lanham • April 3, 2023
Studies report that the vast majority of home buyers (97 percent) first see online - whether with their smartphone, tablet or computer - the home they eventually purchase. [Courtesy] By Gary Lanham | Contributing Columnist In recent columns, we’ve discussed the importance of “digital curb appeal.” That is, using tools like digital photography, videography and
By Gary Lanham • February 28, 2023
Remove furniture that may clutter the home - and open the space to make it more airy. This gives the buyer a chance to visualize the space with their own furniture in it. However, we suggest never emptying a home of all furniture; buyers need a spatial perspective to see how a dining room table
By Gary Lanham • February 1, 2023
A major national magazine recently asked me about the definition and importance of digital curb appeal. My short answer was that it’s the way the overwhelming majority of home buyers start reviewing properties for sale. In fact, my answer understated the impact digital curb appeal has today. Digital marketing in real estate takes first impressions to a higher level (another level), don’t miss this opportunity. Whether on their smartphone, tablet or personal computer, about 97 percent of today’s home buyers are first attracted to properties online. As the internet and social media become the way many prospective home buyers see properties of interest, it’s critical that your home shines online. We all know traditional curb appeal. It’s the view of the house from the street, sidewalk or curb out front. Don’t think curb only means single-family residence. Condominiums, townhomes and duplexes also can benefit from digital curb appeal. How is digital curb appeal accomplished? Experienced listing agents encourage sellers to apply fresh paint to their house, or paint a contrast color on the front door. They’re told to manicure the lawn and garden to improve the home’s general attractiveness. This is all outside the home; it has nothing to do with the home’s interior. As buyers drive through the neighborhood, often on the weekends, what stands out are the houses that look like the place they would want to call home. It becomes the invitation to prospective buyers to “see more.” Digital curb appeal takes that presentation a step further to present the entire home to the world – from outside to inside the front door. When we list a home, we hire professional photographers, videographers, even drone operators, to capture the home in the best light. I mean that literally, as photography is shot when the sun shines best on the property. Areas of the home – the kitchen or bathrooms or the pool and patio deck – that have been upgraded or are especially alluring get special attention. This appeal translates to a warmth and charm the home radiates to the viewer. Tech-savvy realtors also routinely provide 3D tours, such as those provided by Matterport, EyeSpy360 or Cupix to show the home as if the viewer were walking through it themselves. How is that viewer found? Realtors versed in digital marketing work in concert with leading SEO partners who use keywords and phrases meant to elevate the property and specific community or neighborhood. We write engaging copy, full of rich details to tell the story of the home, the neighborhood and the lifestyle that could be enjoyed by the buyer. The result is that digital curb appeal allows buyers to “drive” the internet anytime, 24/7 to find properties of interest that coincide with their living/lifestyle requirements. Think of it as a vetting process; they have an earlier opportunity to review the exterior and interior of a house. They can learn about neighborhood assets – parks, restaurants, schools, churches, retailers, even hospitals. The buyers then can take a list of homes or neighborhoods they’ve discovered to their realtor to help guide the search. “This is what I like,” they can advise. “But don’t spend time looking at this area.” That’s why the listing agent must capture the attention of prospective buyers browsing through hundreds of listings. This digital curb appeal becomes the seller’s online chance to make that critical first impression. This is the first in a series of articles exploring the importance of presenting your home online. The next article will explore the strategy behind staging the home and shooting the best photographs and videos unique to the given property. As team leader for the Gary Lanham Group at Coldwell Banker Real Estate Fort Lauderdale Beach Office, Gary Lanham is a veteran listing agent skilled in the most complex transactions. ​He knows how to get sellers the most money in the shortest amount of time, even in this changing market. See Gary’s digital promotions of his listing and contact him at instagram.com/garylanhamgroup or call 954-695-6518 .
By Gary Lanham • January 3, 2023
If the COVID and post-COVID era made for interesting times, 2023 promises to be just as challenging – or exciting – depending on your tolerance for the unknown. Below are 12 predictions for the year ahead . . . 1. Home prices will hold in 2023. A shortage of homes in South Florida, combined with homes still selling at record levels, translates to strong pricing. Home prices will go up 3 to 4 percent because of low inventory. While people overpaid for homes in the last two years just to get in, home buying will be an even smarter call in the year ahead than during COVID. 2. Home inventory will shrink. The dilemma of Florida homeowners has been clear: if I sell, where am I going to move? Only homeowners forced to sell due to life events – divorce, death, recession and unemployment – will be motivated to sell. Others will stay put, putting downward pressure on inventory. 3. Foreign investors return to Florida. Political and economic instability and uncertainty across Latin America will continue to drive a flight of capital to the U.S., and particularly South Florida. Lenders flush with money will be eager to loan, meeting the needs of those foreign nationals looking for mortgages. 4. Fix-and-flip home activity will slow down in 2023. The high cost of real estate, coupled with inflation and ongoing supply chain issues, will take these investors out of the market as profitability decreases. 5. Mortgage Interest rates will drop. It’s curious how sometimes when the Fed raises the Federal Reserve rate, mortgage rates may drop. After unprecedented rate hikes over the past year, the Fed has indicated rate increases will slow in 2023. These will end up in the 5 percent range by the end of the year, calming borrower concerns and driving buyer enthusiasm. 6. The number of real estate transactions will go down. The year 2022 saw up to 25 percent fewer real estate transactions than 2021. The year 2023 will have even fewer real estate sales than 2022, as the market finds equilibrium. 7. Rental demand will grow. Fewer real estate transactions and low inventory for sale will fuel growing rental demand. This will cause further increases in rental rates, which are forecast to rise by up to 13 percent for the year. The interest on rent is 100 percent, meaning that you get nothing for your rent. You pay your landlord’s mortgage and, at the end of your rental term, you own nothing . . . so you might as well be paying 100 percent interest. 8. Investment properties will return to the market. These properties, especially Airbnb and other rental properties, will start to hit the market as investors recognize lower returns due to increased supply and lower short-term rental rates, as well as higher taxes and insurance premiums on non-homesteaded properties, and as consumers grow more cautious about their expenses in a questionable economy. 9. Fewer first-time home buyers. High home prices, coupled with increased interest rates, and again, economic uncertainty surrounding their budgets and income, will dampen buyer enthusiasm. Those first-time home buyers who do decide to buy will be pushed to less desirable areas. 10. Seller concessions will grow. The days of “as-is” home sales and waived inspections are over. Fewer buyers, coupled with higher inventory, will induce seller concessions, such as inspection-report repairs, purchase of mortgage rate buy downs, and other creative ways to stand out against other real estate listings. Buyers don’t care about the interest rate or the sales price; the buyers care about their monthly payment. 11. Seniors 62 or older will seek creative cash flow. Seeking a better, more stable retirement, seniors will explore ways to eliminate mortgage payments, increase cash flow and leverage their current residence to live in the home of their dreams through reverse mortgages or other options. 12. Say goodbye to Fort Lauderdale’s older homeowners. Seniors and retirees tired of the region’s congestion – and hoping to capitalize on home values – will cash out and move north. They’ll stay in Florida, but head to places like Stuart, Port St. Lucie, Vero Beach and The Villages. If you’re hoping to list and sell your home, the right realtor can help. As team leader for the Gary Lanham Group at Coldwell Banker Real Estate Fort Lauderdale Beach Office, Gary is a veteran listing agent skilled in the most complex transactions. ​He helps sellers get the most money in the shortest amount of time. Contact him at instagram.com/garylanhamgroup or 954-695-6518 .
By Gary Lanham • December 8, 2022
By Gary Lanham Group | Contributing Columnist Those hoping to immigrate to the U.S. have limited options. Those with means can do so through real estate, business investments, or business investments comprising real estate. They invest a fixed amount of money into a business entity that guarantees the creation of a certain number of full-time
By Gary Lanham • October 31, 2022
By Gary Lanham | Contributing Columnist Selling a home in today’s market takes creativity, collaboration, and commitment. In the course of a few months, fast-rising interest rates and fears of inflation have halted bidding wars and over-asking-price deals. If you’re looking to sell a home or condominium, how can you stay calm while luring a
By Gary Lanham • October 31, 2022
By Gary Lanham |Contributing Columnist Dogs have gotten a bad rap lately. So have condominium HOAs struggling to enforce their rules. Can’t the two just get along? In the “emotional support” era, some dog owners have paid for the paperwork from a licensed mental health professional or doctor needed to make their canine a comfort
By Gary Lanham • October 8, 2022
By Gary Lanham | Contributing Columnist If you’re trying to sell or buy a home in today’s real estate market, the Chinese proverb, “May you live in interesting times,” may come off as a curse. The bidding wars and over-asking-price sales of just a few months ago are gone. With inflation on the rise, the
By Gary Lanham • October 8, 2022
It’s getting cold in the Sunshine State. Buyers with homes under contract are getting cold feet, and Florida had four of the nation’s top 10 markets with the highest cancellation rates in the past three months, according to CNBC.  Rising interest rates, still-high home prices and uncertainty about the economy have buyers thinking twice about inking the contract or closing the deal. Yet in Fort Lauderdale, including Wilton Manors, Oakland Park and Pompano Beach, listings have increased. If you’re a home seller, what creative incentives can you offer to improve your chances for a sale? Consider the 2-1 buy down . This seller incentive can help lower the interest rate during the first two years by the seller agreeing to “pay points,” or award the buyer a certain number of percentage points of the sales price, which will, in turn, be paid to the buyer’s lender as discount points that bring the buyer’s interest rate down. Rates revert to the contracted rate for year three and for the duration of the loan. If they sell the home, any leftover buy down money reduces the principal; it is not lost like if the mortgagee paid points to reduce the rate permanently. This incentive decreases the pressure buyers feel to guess the right day to lock in their interest rate [a common source of serious stress among buyers] and sends the message that if they buy your home, they’ll automatically beat the market rate. Seller-paid points are usually tax deductible to the buyer. Closing cost credit . Many buyers trying to break into the market while prices are low are already scraping the bottom of their savings account barrels to come up with their down payment money. With most home loans, the buyer will have to come with anywhere from 3 to 6 percent of the loan amount, in cash, on top of their down payment, to cover closing costs like loan fees, escrow services and title or mortgage insurance. Some sellers [and their agents] include in their home’s listing and marketing materials the offer to pay a credit from 3 percent to 6 percent of the home’s sale price at closing to defray the buyer’s closing costs. Turn requested repairs into improvements . By showing repairs to the air conditioner or roof as improvements or offering a home warranty or applying an allowance for such repairs at closing, you’ll boost buyer confidence and help them win over their lender. HOA dues credit . If you are selling a home in a homeowners’ association [HOA] that charges monthly or annual dues, paying those for the six to 12 months or more can help defray significant costs for the buyer. Talk with your agent about how to do this in a way that will offer the maximum lure for buyers but will not run afoul of any guidelines for seller credits imposed by the buyer’s lender. Then, find a realtor who is as eager as you. Will they offer perks like lunches and cash giveaways from a drawing with business cards from open house attendees; partner with another brokerage who has a listing near or in the same neighborhood – and perhaps split the expense by one house offering cash give away for attending; or connect with realtors who have had recent sales in the neighborhood to bring the house to their attention? Will they change up the MLS entry data, or allow any broker to advertise their listing, or increase the commission to the buyer’s agent from 3 percent to 4 percent? These incentives can create an audience for any brokerage where you can assure those agents that you have a property that can compete effectively. If you’re eager to sell your home, the right incentives from you and your agent can prove you’re serious – and win over your buyer. Click here for Part I. As team leader for the Gary Lanham Group at Coldwell Banker Real Estate Fort Lauderdale Beach Office, Gary is a veteran listing agent skilled in the most complex transactions. He knows how to get sellers the most money in the shortest amount of time, even in this changing market. Contact him at instagram.com/garylanhamgroup or call 954-695-6518 . Gary Lanham is a New Pelican advertiser.